This seems like a simple idea but if you are running a restaurant, the food should be edible. What I mean is it shouldn't be incredibly difficult to eat.
I bring this up because I returned to The Gumbo Shop today to try the seafood gumbo because I was so pleased with my meal yesterday. The problem was that there were crabs in the dish which had not been cracked and there were no utensils given for doing so. Also they had been cooked in there and mixed around so much that the shell had begun to flake. I got shell in my mouth a few times, and I wasn't able to even finish the whole dish because of it. Don't get me wrong the flavor was good, but I couldn't get around this fact.
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